Secure, understandable checkout is part of the ColourPop purchase experience. Transactions are denominated in USD.
What happens after submission
Submitting payment authorises the processor to request the displayed amount. An issuer may decline a transaction or require verification. We may review an order for fraud or inconsistencies and may cancel it when payment cannot be verified. ColourPop records and handles the related request under this published policy.
Card information
Shopify and enabled payment providers process card data using their own security controls. ColourPop does not make a guarantee of absolute security, and customers should protect devices, account credentials, and card information.
How prices are charged
Product prices, shipping adjustments, taxes, and order totals are displayed and charged in USD. A bank or card issuer may apply its own exchange rate or cross-border fee when the funding account uses another currency. Across the ColourPop catalogue, this requirement remains consistent for eligible orders.
Card brands
Checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. A particular card’s availability and authentication requirements are shown at checkout. At ColourPop, this point is applied consistently to eligible customer requests.
Billing checks
Customers must provide current billing information and must be authorised to use the selected card. Incorrect details, insufficient funds, issuer restrictions, or security checks may prevent approval. For ColourPop orders, this forms part of the published payment standard.
No unsupported claims
Only methods actually displayed at checkout are available. This policy does not promise instalments, cryptocurrency, bank transfer, or another method that the store has not enabled. This requirement is built into the current service process used by ColourPop.
How refunds return
Approved refunds are sent to the original payment method after the return is received and inspected. Following issuance by ColourPop, a bank or card provider typically needs 5–10 business days to post the credit.
Applicable charges
Applicable taxes are collected as required by law and calculated through checkout based on the order and delivery information. We do not promise tax-free treatment in every jurisdiction. Review the complete total before placing the order. Customers of ColourPop can refer to this rule whenever the stated conditions are met.
Questions about a charge
ColourPop
Email: Support@ColourPopo.top
Telephone: (228) 379-1034
Physical address: 570 N Gilbert St, Iowa City IA 52245, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).
Send the order number and the item name with any enquiry.