ColourPop uses personal information to operate an online store while giving customers meaningful control. The details below cover collection, cookies, advertising, sharing, retention, and rights.
Uses of personal information
- complete checkout, verify and fulfil orders, provide tracking, returns, exchanges, and refunds Customers of ColourPop can refer to this rule whenever the stated conditions are met.
- respond to service enquiries, prevent fraud, protect the storefront, and maintain records ColourPop applies this principle at the relevant stage of the online purchase journey.
- personalise the shopping experience, measure site performance, improve merchandise and support Questions about this point can be directed to ColourPop using the verified details below.
- send marketing only where permitted and honour opt-out or privacy requests This statement reflects the current operating practice of ColourPop.
We use information only where the activity has a legitimate business or legal purpose, including performing the purchase agreement and complying with applicable law. ColourPop records and handles the related request under this published policy.
Store security measures
We use reasonable administrative, technical, and organisational measures suited to the nature of the information. No internet transmission or storage system can be guaranteed completely secure, and this policy does not make an absolute security promise. Across the ColourPop catalogue, this requirement remains consistent for eligible orders.
Storage duration
Records are kept for the period reasonably necessary to fulfil the purposes described here, meet tax, accounting, fraud-prevention, warranty, dispute, and legal duties, and then deleted or de-identified where appropriate. Different record types may therefore have different retention periods. At ColourPop, this point is applied consistently to eligible customer requests.
Age-related privacy
This storefront is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian who believes a child supplied information may contact us so the matter can be reviewed and appropriate deletion considered. For ColourPop orders, this forms part of the published privacy standard.
Do Not Sell or Share requests
California residents may have rights under the CCPA/CPRA to know, access, correct, delete, and obtain a portable copy of personal information, and to limit certain uses of sensitive information. They may also opt out of the sale or sharing of personal information for cross-context behavioural advertising. This requirement is built into the current service process used by ColourPop.
To submit a Do Not Sell or Share request, email Support@ColourPopo.top with the subject “Do Not Sell or Share,” or use the Contact Us page. We may verify identity and may ask an authorised agent for proof of authority. We will not unlawfully discriminate for exercising privacy rights.
Managing personal information
Depending on residence and applicable law, a customer may request access, correction, deletion, restriction, portability, or an appeal, and may object to or opt out of certain processing. Marketing messages include an unsubscribe method. Requests may be sent to Support@ColourPopo.top, and we will respond within the legally required period after reasonable verification.
Recipients of personal information
Information may be provided to Shopify, payment processors, fraud-prevention services, delivery carriers, fulfilment providers, analytics and advertising vendors, professional advisers, and technology or customer-support providers. Each receives information appropriate to its role. Customers of ColourPop can refer to this rule whenever the stated conditions are met.
We may also disclose information to follow law, respond to valid legal process, protect rights and safety, or complete a business transaction. We do not promise that information is never shared; disclosures are limited by purpose and applicable obligations. ColourPop applies this principle at the relevant stage of the online purchase journey.
Online identifiers and Google Ads
Cookies and similar technologies may keep the cart working, remember preferences, support security, measure performance, and help us understand store use. Browser settings can block or remove cookies, although essential shopping functions may then be limited. Questions about this point can be directed to ColourPop using the verified details below.
ColourPop may use Google Ads features where enabled, including remarketing and conversion tracking. These tools can use identifiers or cookies to measure whether advertising led to a visit or purchase and to show relevant ads. Google and other advertising partners handle information under their own notices and controls.
What information enters our systems
For accurate assistance with cosmetics and personal-care orders, we may collect name, billing and delivery details, email address, telephone number, order and return records, customer-service messages, marketing preferences, and account information.
Shopify and payment providers process transaction and payment-card data. We may also receive IP address, device and browser details, identifiers, cookie data, pages viewed, referral information, and interactions with products such as Ultra Glossy Lip, Lip Balm, Lip Care Set, Lip Scrub, Lippie Pencil, Pretty Fresh Tinted Moisturizer.
How to reach the store
ColourPop
Email: Support@ColourPopo.top
Telephone: (228) 379-1034
Physical address: 570 N Gilbert St, Iowa City IA 52245, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).
Send the order number and the item name with any enquiry.